We’re excited to offer loving pet care for your furry family within a cozy 10-mile radius of the greater Round Rock area!
Maggie’s Cuddle Crew Privacy Policy
Last Updated: 04/10/2026
At Maggie's Cuddle Crew (referred to as "we," "us," or "our"), we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
To provide high-quality pet care and home services, we collect the following types of information:
- Contact Information: Name, phone number, email address, and home address.
- Pet Details: Name, breed, age, medical history, vaccination records, and behavioral traits.
- Home Access Info: Gate codes, alarm codes, or key locations (stored securely).
- Emergency Contacts: Name and phone numbers of your preferred veterinarian and local emergency contacts.
- Payment Information: Transaction details (please note: we do not store full credit card numbers; these are handled by our secure payment processor).
2. How We Use Your Information
We use your data strictly for business operations, including:
- Scheduling and performing pet sitting, boarding, or daycare services.
- Communicating updates about your pet during visits.
- Sending invoices, receipts, and service surveys.
- Sharing business updates or marketing (only if you have opted in).
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information in the following circumstances:
- Contractors/Employees: With our trusted team members who require the information to perform care services.
- Emergency Care: With veterinarians or emergency services if your pet requires urgent medical attention.
- Legal Requirements: If required by law or to protect the safety and rights of our business and clients.
4. Data Security
We implement industry-standard security measures to protect your data. Home access information is restricted to the specific sitter assigned to your visit. Electronic data is stored behind password-protected systems and encrypted where possible.
5. Your Rights
You have the right to:
- Review the personal information we have on file for you.
- Request corrections to inaccurate or out-of-date information.
- Request the deletion of your data (subject to record-keeping requirements for tax and legal purposes).
6. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Email: my.cuddle.crew@gmail.com
Website: maggiescuddlecrew.com
Phone: (512) 866-2331
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